Interaction Analytics Success with NewDay – Webinar Related Articles An Introduction to... Contact Centre Analytics Interaction Analytics in Contact Centres - An Executive Briefing Real-Time vs. Post-Call Analytics in Contact Centres How to Use Interaction Analytics to Predict the Future Filed under - Archived Content, Sabio Improve customer experience by better understanding conversations between your customers and advisors. Franky Devitt and Matt Baxter from NewDay join Sabio’s Don Macdonald to chat about Interaction Analytics in Sabio’s latest webinar. Join the webinar to learn how NewDay enable success by leveraging their interaction analytics platform to make smart decisions quickly. The NewDay team will discuss their maturity in the analytics process and the value gained as well as explaining how they: Use Speech Analytics to achieve a better understanding of the behaviours of new customers Access the data generated Use interaction insights to drive operational change Register now for our webinar to find out more about how Interaction Analytics can help you gain conversational insights to improve CX. Author: Robyn Coppell Published On: 16th May 2023 - Last modified: 19th Jun 2023 Read more about - Archived Content, Sabio Recommended Articles An Introduction to... Contact Centre Analytics Interaction Analytics in Contact Centres - An Executive Briefing Real-Time vs. Post-Call Analytics in Contact Centres How to Use Interaction Analytics to Predict the Future Related Reports Flyer: Wellbeing Starts with Your Workplace Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter