Forecast Accuracy is Generally Good (apart from surges in demand) 728 Filed under - Archived Content, Forecasting, Polls During our webinar “Forecasting Masterclass” our audience were asked “How accurate are your forecasts?” Poll answers Good – most of the time 29% Good – apart from surges in demand 59% Poor 12% Awful 0% Source: Call Centre Helper website webinar poll Sample size – 182 Date: May 2014 Here is a link to the webinar: Forecasting Masterclass Author: Jo Robinson Published On: 2nd Sep 2014 - Last modified: 18th Sep 2019 Read more about - Archived Content, Forecasting, Polls Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter