10 Ways to Reduce Average Handling Time (AHT) in the Contact Centre Related Articles 32 Tips for Reducing Average Handling Time (AHT) How to Measure Average Handling Time (AHT) How to Safely Lower Average Handling Time How to Safely Knock 20 Seconds Off Your Average Handling Time (AHT) 265 Filed under - Video, Average Handling Time (AHT), Call Handling, Metrics, Videos Charlie Mitchell shares some of his favourite ideas for how contact centres can reduce Average Handling Time (AHT). Many of these ideas originate from the popular Call Centre Helper article: How to Safely Knock 20 Seconds Off Your Average Handling Time (AHT). For more video insights visit callcentrehelper.com/tv Author: Robyn Coppell Published On: 5th Feb 2021 - Last modified: 15th Aug 2022 Read more about - Video, Average Handling Time (AHT), Call Handling, Metrics, Videos Recommended Articles 32 Tips for Reducing Average Handling Time (AHT) How to Measure Average Handling Time (AHT) How to Safely Lower Average Handling Time How to Safely Knock 20 Seconds Off Your Average Handling Time (AHT) Related Reports eBook: Measure What Matters - Contact Centre Efficiency eBook: The Top 3 Ways to Reduce Call Volumes Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter