The Leading Contact Centre Magazine

Articles about Disability

How to Encourage Customers to Disclose Vulnerability

327

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A Guide to Improving Mental Health In the Contact Centre

7,755

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A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head

Dealing With Vulnerable Customers

5,486

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Battling Anxiety when Dealing with Customers

3,424

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Lack of Deaf Awareness Is Holding Millions Back

138

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How to Tackle Call Centre Health Issues

3,672

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Top Tips to Support Blind Employees in the Workplace

1,380

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Contact Centres Provide New Career Path for the Deaf

1,899

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How to Accommodate Call Centre Agents With Dyslexia

1,815

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How to Accommodate Callers With Disabilities

2,506

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lady-in-wheelchair

A practical guide to employing disabled call centre agents

7,786

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