Articles - Jen Tait
Jen Tait is the founder of Rise Learning Group, a training consultancy that helps contact centre teams improve performance and reduce attrition.
With 20 years of experience in contact centres, Jen has witnessed the challenges teams face first hand and understands what it takes to build capability and confidence. Jen works with organisations to improve engagement and help new employees become productive more quickly through practical and engaging training.
By partnering closely with leaders, Jen delivers simple, effective learning solutions that make a real difference. Having worked with companies such as Benenden Health, Ideal Heating and Cooksongold, Jen is committed to helping contact centres develop skilled, motivated teams that achieve strong results.
