Articles - Koopid

A picture of a call centre agent talking to a customer

101

The Power of Having One Persistent Conversation With Your Customers

A photo of someone looking scared

114

Removing the Automation Fear Factor

A picture of an agent staring at laptop screen

69

Is Your Contact Centre Strategy Stuck on Hold?

A photo of someone using a laptop

82

5 Steps for Your Digital-First Contact Centre Strategy

A picture of birds and camels on a journey

69

Personalizing the Customer Journey via Digital Channels

A picture of colored pieces of integrated rope

90

Koopid Teams Up With Vonage

A picture two arrows coming into one

86

Koopid.ai to Partner with Puzzel

A picture of people talking

126

Avaya Discuss New Koopid Partership

A picture of three arrows

1,151

Mashreq Bank Partners With Koopid

A picture of two people shaking hands

303

Koopid Partner With Avaya

A photo of two people connecting puzzel pieces

85

Trust Business Partners and Koopid Announce Partnership