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Articles - Koopid

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101
The Power of Having One Persistent Conversation With Your Customers
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114
Removing the Automation Fear Factor
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69
Is Your Contact Centre Strategy Stuck on Hold?
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82
5 Steps for Your Digital-First Contact Centre Strategy
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69
Personalizing the Customer Journey via Digital Channels
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90
Koopid Teams Up With Vonage
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86
Koopid.ai to Partner with Puzzel
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126
Avaya Discuss New Koopid Partership
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1,151
Mashreq Bank Partners With Koopid
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303
Koopid Partner With Avaya
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85
Trust Business Partners and Koopid Announce Partnership
 
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Editor's Pick
Thumbnail The UK Phonetic Alphabet
The UK Phonetic Alphabet
Thumbnail Customer Service Greeting Messages – The Good, the Mediocre and the Innovative
Customer Service Greeting Messages – The Good, the Mediocre and the Innovative
Thumbnail Beware of Watermelon Metrics
Beware of Watermelon Metrics
Thumbnail 6 Key Steps to Deliver a Measurable Improvement in Contact Centre Performance
6 Key Steps to Deliver a Measurable Improvement in Contact Centre Performance
Latest Resources
White Paper: The Inner Circle Guide to Customer Interaction Analytics
White Paper: The Inner Circle Guide to Customer Interaction Analytics
eBook: Contact Centre Agent Wellbeing
eBook: Contact Centre Agent Wellbeing
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Gen Z & Customer Service: The Risks and Opportunities – Webinar
Tue 24 May 2022
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3 Contact Center Decisions That Drive Profitable Customer Experiences – Webinar
Tue 24 May 2022
Latest Insights
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Contact Centre Customer Opinion: Preferences and Perception
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4 Ways to Create a Better Customer Experience
Latest News
Thumbnail Five9 Awarded Verint 2022 EMEA Cloud Partner of the Year 
Five9 Awarded Verint 2022 EMEA Cloud Partner of the Year 
Thumbnail Sparkhound Provides Client Support 24/7 With 8×8 Contact Center
Sparkhound Provides Client Support 24/7 With 8×8 Contact Center
Popular Pages
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The Top 25 Words to Describe Yourself on Your CV
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Top 25 Positive Words, Phrases and Empathy Statements
 
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