The Leading Contact Centre Magazine




  • Home
  • Webinars
    • Upcoming Webinars
    • Recorded Webinars
    • Podcasts
    • Events Calendar
  • Forum
    • Answers
    • Industry Insights
  • Tips
    • Jonty's Tips
    • Hints & tips
    • Life
      • Humour
      • Games
      • Jargon
  • Strategy
    • Polls
  • Management
    • Life
    • Tips
    • Skills
    • Motivation
    • Customer Experience
    • Empathy
  • Technology
    • White Papers
    • Product Demos
    • Directory
    • Guides
    • Definitions
    • Outbound Dialing
    • Call Recording
    • WFM
    • IVR
    • Jargon
    • Erlang Calculator
  • Tools
    • Skills
    • Erlang Calculator
    • Online Forecasting
    • Multi-Channel Calculator
  • Erlang
    • Online Calculator
    • Excel Calculator
    • Erlang Formula
    • What is an Erlang?
    • Erlang Calculation
  • News
    • Call Centre News
    • Industry Insights
    • Events
    • Free Newsletter
  • White Papers
  • Events
    • Event Calendar
    • Webinars
    • Recorded Webinars
    • Podcasts
    • Conferences
    • Training
  • Advertise
    • Advertise
    • Media Pack
    • About Us
    • Newsletter

Articles about Koopid

A picture of three arrows
Mashreq Bank Partners With Koopid
1,540
Read more...
A picture of two people shaking hands
Koopid Partner With Avaya
347
Read more...
A photo of two people connecting puzzel pieces
Trust Business Partners and Koopid Announce Partnership
411
Read more...
Koopid Inc
175
Read more...
 
Serenova Technology Guide box advert
Hot Tools
Online
Erlang Calculator
Download
Erlang C Calculator Excel Including Shrinkage
Download
Free Call Monitoring and Coaching Form
Download
Monthly Forecasting Excel Spreadsheet Template
Online
Multi-Channel Contact Centre Calculator Tool – Phone Email Chat
Upcoming Webinars
Webinar
Webinar: The Best Kept Secrets of WFM
Register Now
Webinar
Webinar: Contact Centre Morale
Register Now
Latest From the Forum
Forum
Jonty Pearce | 3 days ago
How do you deal with Christmas leave in a cal...
Forum
Jonty Pearce | 3 days ago
Laws on Headsets
Forum
Tammy Mackenzie | 4 days ago
Laws on Headsets
Forum
Jonty Pearce | 5 days ago
What is a blackout day in a call center /back...
Directory
Clarabridge - Logo
EvaluAgent - Logo
CallMiner - Logo
ContactBabel - Logo
View our full directory
Popular Pages
The Top 25 Words to Describe Yourself on Your CV
Top 25 Positive Words, Phrases and Empathy Statements
18 Empathy Statements That Help Improve Customer-Agent Rapport
The Right Words and Phrases to Say to an Angry Customer
“Dear Valued Customer” – 12 Steps to Writing a Great Customer Letter

Ask a Question
& Find an Answer

Get answers from the Call Centre Helper community on your most difficult challenges

Ask Your Question
Editors Pick
What Is CSAT? – With a Meaning, Calculations and Great Tips
Workforce Planning: 20 Fundamental Rules
What Does Employee Empowerment REALLY Mean?
15 Contact Centre Homeworking Problems and How to Overcome Them
Odigo Story of your brand box advert
Latest Resources
White Paper: Why it’s Time to Leave Your On-Premises Call Centre Hardware Behind
Report: UK CallMiner Churn Index 2020
injixo 19 benchmarking report version2
Latest Insights
3 Reasons to Bring Social Media Into the Contact Centre
When to Move My Contact Centre to the Cloud?
Freshworks offer ad
Upcoming Events
Jun
3
The Digital Transformation of Customer Service – webinar
Read More
Jun
4
Navigating and Adapting Your Contact Centre for the Future – webinar
Read More
VCC GDPR Guide advert
Latest News
Sabio Group Achieves Twilio Gold Partner Status
National Australia Bank Strengthens Security
NICE inContact How to Make Work From Home replay box advert
Latest Resources
White Paper: Why it’s Time to Leave Your On-Premises Call Centre Hardware Behind
Report: UK CallMiner Churn Index 2020
Voci ASR whitepaper ad
Latest News
Sabio Group Achieves Twilio Gold Partner Status
National Australia Bank Strengthens Security
Verint Monet general Advert
Aspect Advanced Forecasting and Scheduling
 
Main Site Links
  • Tips
  • News
  • Forum
  • Directory
  • Erlang Calculator
Newsletter
Get all the latest news straight to your inbox

Click here to sign up to our newsletter.
Latest Resources
  • White Paper: Why it’s Time to Leave Your On-Premises Call Centre Hardware Behind
  • Report: UK CallMiner Churn Index 2020
© Call Centre Helper 2020 | Terms | Cookies | Privacy | Contact | Advertise
Back to top