Articles - Sirisha Peters

Sirisha Peters, the Multifaceted Maven weaving tales of triumph in the corporate realm. As a Columnist, L&D Professional, CX Specialist, and Leadership Trainer, she dances through the intricate rhythms of industry lows, orchestrating remedies with finesse.

Armed with a treasure trove of sales and business development wisdom gained over 19 years, Sirisha’s training strategies and materials are extraordinary, transforming learners into champions.

Her magic extends globally, where she has shaped minds in Tanzania, Kenya, Botswana, and Namibia. With a degree in science, she defies the expected, infecting lives with her vibrant personality and zest for upskilling.

From Contact Centres to Corporates, Sirisha’s sought-after expertise paints success across Southern Africa, challenging norms and spicing up the business landscape with a symphony of creativity and linguistic mastery.

Connect with Sirisha on LinkedIn

Soft skills every agent needs to know before going live
5 Soft Skills Every Agent Needs Before Taking Their First Call
Person in cape with team silhouettes in background - team leadership concept
How to Coach Resilient Contact Centre Team Leaders