Articles - Speech Recognition

A photo of someone using speech recognition on their phone

1,947

What Is Speech Recognition Software and How Is It Being Used by Contact Centres?

letters spelling IVR

8,929

What Is an IVR and How Can It Benefit the Contact Centre?

9,480

Contact centres hang up on speech recognition

fuel pump

3,923

The Best Places to use Voice Self-Service

11,216

Word Spotting vs. Phonetic Search vs Speech Recognition

36,039

28 Hot Tips to Improve your IVR

14,115

Time to get rid of your IVR (or at least fix it)

81,255

The Top Five Uses of Speech Recognition Technology

5,583

What to look for when buying speech recognition technology