Articles about Speech Recognition

A photo of someone using speech recognition on their phone

1,405

What Is Speech Recognition Software and How Is It Being Used by Contact Centres?

letters spelling IVR

6,533

What Is an IVR and How Can It Benefit the Contact Centre?

312,410

Contact Centre Jargon and Terminologies

9,160

Contact centres hang up on speech recognition

coloured petrol pumps

3,797

The best places to use voice self-service

10,873

Word Spotting vs. Phonetic Search vs Speech Recognition

35,614

28 Hot Tips to Improve your IVR

14,028

Time to get rid of your IVR (or at least fix it)

80,698

The Top Five Uses of Speech Recognition Technology

5,499

What to look for when buying speech recognition technology