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Articles about Speech Recognition

A photo of someone using speech recognition on their phone

What Is Speech Recognition Software and How Is It Being Used by Contact Centres?

502

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What Is an IVR and How Can It Benefit the Contact Centre?

4,608

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Contact Centre Jargon and Terminologies

247,451

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Contact centres hang up on speech recognition

8,750

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The best places to use voice self-service

3,659

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Word Spotting vs. Phonetic Search vs Speech Recognition

10,239

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28 Hot Tips to Improve your IVR

34,739

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Time to get rid of your IVR (or at least fix it)

13,847

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The Top Five Uses of Speech Recognition Technology

79,312

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What to look for when buying speech recognition technology

5,296

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