Articles - Speech Recognition

A photo of someone using speech recognition on their phone

2,346

What Is Speech Recognition Software and How Is It Being Used by Contact Centres?

letters spelling IVR

10,768

What Is an IVR and How Can It Benefit the Contact Centre?

9,714

Contact centres hang up on speech recognition

11,596

Word Spotting vs. Phonetic Search vs Speech Recognition

36,293

28 Hot Tips to Improve your IVR

14,163

Time to get rid of your IVR (or at least fix it)

82,096

The Top Five Uses of Speech Recognition Technology

5,653

What to look for when buying speech recognition technology