Talkdesk Receives 2019 Contact Centre Technology Award Related Articles Top 10 Contact Centre Software and Technology Nominations Open: Talkdesk CX Innovators Awards 2023 Talkdesk Launch a New Job Platform for Contact Centre Agents Talkdesk Receives New Security and Business Continuity Certifications © vector_v - Adobe Stock - 282169160 248 Filed under - Contact Centre News, Talkdesk TMC has named Talkdesk Enterprise Cloud Contact Center as a 2019 Contact Center Technology Award winner, presented by CUSTOMER magazine. Tiago Paiva “We are honored to receive the 2019 Contact Center Technology Award from CUSTOMER magazine,” said Tiago Paiva, chief executive officer, Talkdesk. “We appreciate the judging committee’s consideration of our progressive cloud contact centre solutions and will use this recognition as motivation to drive our industry forward through innovation.” Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Combining enterprise performance with consumer-like ease of use through cloud-native architecture, Talkdesk makes contact centre operations agile to easily adapt to the constantly evolving landscape of customer service. “Congratulations to Talkdesk for being awarded a 2019 CUSTOMER Magazine Contact Center Technology Award,” said Rich Tehrani, CEO, TMC. “Talkdesk Enterprise Cloud Contact Center has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience. We’re pleased to recognise their achievement.” This news story has been re-published by kind permission of Talkdesk – View the original post Author: Robyn Coppell Published On: 2nd Oct 2019 - Last modified: 9th Oct 2019 Read more about - Contact Centre News, Talkdesk Recommended Articles Top 10 Contact Centre Software and Technology Nominations Open: Talkdesk CX Innovators Awards 2023 Talkdesk Launch a New Job Platform for Contact Centre Agents Talkdesk Receives New Security and Business Continuity Certifications Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter Related Articles Top 10 Contact Centre Software and Technology Nominations Open: Talkdesk CX Innovators Awards 2023 Talkdesk Launch a New Job Platform for Contact Centre Agents Talkdesk Receives New Security and Business Continuity Certifications Editor's Pick Tackle the 3 A’s – Absence, Agent Burnout, and Attrition 10 Ways to Be More Customer Centric 21 Tips to Make Your Customers Feel Truly Valued Top 10 Use Cases for Speech Analytics Latest Resources eBook: Rethink Your Contact Centre Training Guide: How to Foster a Digitally Mature Mindset for CX Excellence Upcoming Events Call & Contact Centre Expo US Wed 24 Apr 2024 Manage Customer Care Quality in Financial Services – Webinar Wed 24 Apr 2024 Latest Insights Delivering Exceptional Experiences in the Real World How Video Helps Provide Exceptional Customer Experience Featured Articles The Key Elements of a CX Lifecycle and Ways to Improve It 21 Ways to Say “I’m Sorry” and Apologize to a Customer for Bad Service What is Attrition Rate and How to Calculate It The Top 10 Call-Closing Statement Examples Popular Pages The Ultimate List of Positive Words, Phrases, and Sentences to Brighten Your Customer’s Day The Top 50 Words to Describe Yourself on Your CV in 2024 Contact Centre Dashboard Excel Template Alpha, Bravo, Charlie… What is the Phonetic Alphabet and How Does it Improve Call Centre Service?