European Contact Centre and Customer Service Exchange 2024

The Exchange 2024

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Date : Tuesday 19th March 2024
Location : Virtual

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Stories and ideas to evolve your customer contact operation

Grounded in the award-winning projects and teams of those that won at the European Contact Centre & Customer Service Awards 2023, The Exchange is a 3-day virtual event designed to give you access to case studies from organisations that are evolving their operations, progressing their customer experiences and are happy to share what they have achieved that won them Gold, Silver or Bronze.

You will also get to hear sound advice from industry experts who are working with organisations across Europe to support their ambitions to deliver superior customer and colleague experiences.

  • Discover the stories behind the ECCCSA winners
  • Get tips and advice from industry experts
  • Participate in live Q&As with industry leaders
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Author: Robyn Coppell

Published On: 9th Feb 2024
Read more about - Call and Contact Centre Events,

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