The Ultimate Work Perk: What Employees Really Want


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Filed under - Industry Insights,

Keith Jackson at 8×8 looks at how pre-pandemic perks consisted of table football, pizza Fridays, and free breakfast. In a post-pandemic world denominated by remote working, how can companies reward their employees outside of the office and keep teams connected?

Employer-Supported Volunteering

There’s a growing consensus that employer-supported volunteering opportunities are the future of employee perks.

A 2017 Deloitte report measured the impact of corporate community engagement. The study found that creating a culture that encourages volunteering can improve employee well-being, workplace atmosphere and brand perception, both internally and externally.

The research, which surveyed 1,000 employees, revealed that 70% believe that volunteer activities are more likely to boost morale than company-sponsored happy hours. Over three-quarters of participants also said that volunteering is essential to employee mental health – more than after-work drinks with their boss.

Post-Pandemic Altruism

The pandemic paved the way for community thinking. Some workers want to create a better place to live and are searching for meaningful work experiences, whilst others desire connection following long periods of isolation.

However, two-thirds of us complain that we are unable to dedicate time during the day to volunteering due to inflexible work environments.

According to City Philanthropy, 53% of under-35s and 60% of 18–24-year-olds would like to participate in more volunteering.

Although proving a priority amongst younger workers, volunteering opportunities are unavailable due to ill-informed recognition of potential benefits, a lack of volunteering culture, and little understanding of employee impact.

The Benefits of Volunteering

For the Employee:

  • Better connections to the local community
  • Boosted social skills
  • Make new friends
  • Feel recharged
  • Gain fresh perspectives
  • Experience new things
  • Think differently
  • Learn new skills, such as leadership, coaching, organisation
  • Offers a sense of fulfilment by giving back to society.

For the Employer:

  • Improves loyalty from both employees and customers
  • Better customer experiences
  • Skill enhancement
  • Increases staff morale
  • Stronger team ties
  • Boosts brand reputation
  • More opportunity for partnerships and collaborations – which inadvertently level up business strategies.

For the Community:

  • Raise awareness of issues, projects and social action groups
  • Connects people from all areas of society
  • Builds a unified vision for the world
  • More resource to complete and maintain projects
  • Benefits from company expertise.

The Love2Give Campaign

8×8 has recently joined forces with Softcat on multiple volunteering and fundraising initiatives and proudly supports their Love2Give campaign.

“We believe that when employees have the opportunity to put their skills, energies and talents to good use within their community, they are more excited about their work in the office and advocate for their company positively,” says Rhys Lawson, Head of Services Development at Softcat.

“We are so excited about this partnership and strongly believe in the sentiments. Volunteering offers employees camaraderie and contributes to building strong relationships and teamwork outside of a work environment,” says Jamie Snaddon, General Counsel, Europe and Managing Director, EMEA at 8×8.

This blog post has been re-published by kind permission of 8×8 – View the original post

To find out more about 8×8, visit their website.

About 8x8

8x8 8x8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform.

Read other posts by 8x8

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Published On: 4th Apr 2022 - Last modified: 5th Apr 2022
Read more about - Industry Insights,


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