VCC Live Receives PCI DSS Certification

A photo of someone embracing the light
Filed under - Contact Centre News,

VCC Live has received the PCI DSS Certification for the sixth time in a row.

As VCC Live strengthens its presence as a CcaaS provider for European financial and sales-oriented organizations, such as 4Finance, Sun Finance and Mogo Finance, being PCI DSS-compliant reinforces the company’s commitment to information security while handling sensitive data.

While diverse types of remote payment technologies have been around for a while, initiating payments during a phone call is still a unique solution, provided by only a few companies in the world.

With its  VCC Live Pay product, VCC Live can help companies recover more debt, increase sales and upsell their products while customers are speaking with agents over the phone.

“In an increasingly digitized and connected world, having access to an ever-increasing amount of information has led companies to a number of challenges,” says Zsolt Balázs Information Security Manager of VCC Live.

“Organizations storing sensitive customer data have become a major target for cybercriminals.”

“Having in mind the needs of our clients, it was clear for us that we should set information security and privacy as one of our main value propositions.”

The PCI DSS is one of the world’s strictest security standards, provided by the five largest credit and debit card issuers in the market (Visa, MasterCard, American Express, Discover and JCB).

The audit requires businesses to comply with 12 general security requirements, such as credit card affected operational and physical security, software development, communication security and much more.

The compliance scheme aims to secure credit and debit card transactions against data theft, fraud and guarantees the highest level of security.

VCC Live is also a holder of the  ISO27001 and ISO22301 certification – some of the strictest information security and business continuity certificates – and as a good practice following many more global industry standards (NIST, OWASP etc.) and recommendations that also proves the accuracy of our data safety and security.

This news story has been re-published by kind permission of VCC Live – View the original post

Author: Robyn Coppell

Published On: 15th Feb 2021 - Last modified: 16th Feb 2021
Read more about - Contact Centre News,

Follow Us on LinkedIn

Recommended Articles

PCI - Payment Card Industry acronym in neon lights
The Ultimate Guide to PCI Compliance
A woman is looking at her credit card while on her phone, sat at a desk next to a computer
PCI Compliance Best Practices for Call Recording and Transcription
Compliance. Chart with keywords and icons on yellow background
How to Ensure Call Centre PCI Compliance
Close up of credit card and lock
An Introduction to… PCI Compliance