Recorded Webinar: What’s Next for Customer Experience? Related Articles Recorded Webinar: Clever Ideas for Managing Seasonal Peaks Recorded Webinar: 5 Ideas To Help Design a Great Digital Experience Recorded Webinar: Making Customer Journey Mapping Easier Recorded Webinar: Simplify Your Self-Service Strategy 558 Filed under - Recorded Call Centre and Customer Experience Webinars, Five9, Jason Griffin, Katie Stabler This webinar shared what our industry experts believe will be the real game-changers in the months ahead, so you can invest wisely and truly wow your customers. Click here for the recording Agenda Introductions – Rachael Trickey, Call Centre Helper Katie Stabler, CULTIVATE – connect on LinkedIn Click here to view the slides Jason Griffin, Five9 EMEA – connect on LinkedIn Click here to view the slides Topics Discussed The difference between current fads and must-have tech Making your budget work for you How to spot even more opportunities for self-service What’s next for video The untapped potential of AI How to identify weaknesses in your current Customer Experience (CX) Who your customers are really comparing you to Top tips from the audience Winning Tip – “Do outlet visits and try to immerse yourself to see first-hand the experience of clients and employees” thanks to Odette This webinar is brought to you by Call Centre Helper and is sponsored by Five9 Original Webinar date: 23rd March 2023 Author: Rachael Trickey Published On: 19th Jan 2023 - Last modified: 23rd Apr 2024 Read more about - Recorded Call Centre and Customer Experience Webinars, Five9, Jason Griffin, Katie Stabler Recommended Articles Recorded Webinar: Clever Ideas for Managing Seasonal Peaks Recorded Webinar: 5 Ideas To Help Design a Great Digital Experience Recorded Webinar: Making Customer Journey Mapping Easier Recorded Webinar: Simplify Your Self-Service Strategy Related Reports eBook: Empower Your Agents with AI Webinar Replay: 5 Clever Ways to Improve Your Service Levels eBook: Customer Success Stories 2024 A Buyers Guide to Selecting a CCaaS and CX Provider Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter