Free 30-Day Trial for Scripting Software 503 Filed under - Archived Content, QuickScripts QuickScripts are offering free trials to show how their call guidance software can help agents through complex calls. The company provides software that not only aids agents through their call but removes the need for multiple applications to be open at once. Everything is handled centrally through the graphical workflow canvas, so users can create scripts for their contact centre, without the need for software developers. Integration with databases, diallers and CRM systems deliver information direct to the agent desktop. Drag and Drop Workflow Inbound Call Guidance Dialler Integration Comprehensive Reporting Suite Third Party Integration Using dynamic workflow, information already stored within the CRM system can be combined with answers given during the call to provide customers with accurate and relevant information. Jordan Thompson “We understand that changing the structure and working process of your contact centre can be a daunting task, which is why we offer our free 30-day trial. During this time we work with you to get your scripts up and running, including a no obligation consultation. This ensures you make the most of the software and see for yourself the benefits that it could bring to your contact centre on a long-term basis,” said Jordan Thompson at QuickScripts. “Feedback from our trial has proven what a difference call guiding tools can make, how using our software can provide agents with immediate data and knowledge, arming them with the tools to deliver the best customer service possible” For your free trial, or to find out more information, visit the QuickScripts website. Author: Megan Jones Published On: 15th Apr 2015 - Last modified: 18th Dec 2018 Read more about - Archived Content, QuickScripts Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter