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Articles - QuickScripts

Discover and explore our QuickScripts content collection, including articles, blogs, news stories, case studies, resources and more.

Photos from the Customer Service Summit

Photos from the Customer Services Summit

Photos from September 2017 Call Centre & Customer Services Summit

13 Ways Technology Can… Reduce Agent Stress

16 Mistakes to Avoid With Call Scripting

Puzzel Demo 101 Box

Editor's Pick

Thumbnail How to Practice Patience in Customer Service

How to Practice Patience in Customer Service

Thumbnail The Worst Examples of Saying “Sorry” to Customers

The Worst Examples of Saying “Sorry” to Customers

Thumbnail 15 Award-Winning Ideas from Teleperformance Contact Centre

15 Award-Winning Ideas from Teleperformance Contact Centre

Thumbnail Top Tips for Digital Channels – Forecasting and Scheduling

Top Tips for Digital Channels – Forecasting and Scheduling

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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