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Articles about QuickScripts

Photos from the Customer Service Summit
Photos from the Customer Services Summit
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Positive Scripting for Customer Service
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Photos from September 2017 Call Centre & Customer Services Summit
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13 Ways Technology Can… Reduce Agent Stress
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16 Mistakes to Avoid With Call Scripting
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Popular Pages
The Top 25 Words to Describe Yourself on Your CV
Top 25 Positive Words, Phrases and Empathy Statements
18 Empathy Statements That Help Improve Customer-Agent Rapport
The Right Words and Phrases to Say to an Angry Customer
The Best Customer Service Greeting Phrases – with Examples

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Editors Pick
What Is Gamification and How Is It Best Used in the Contact Centre?
14 Forward-Thinking Ideas From the Domestic & General Contact Centre
Creating Memorable Customer Experiences With Emotional Intelligence
14 Funny Customer Service Stories That Will Make You Chuckle
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eBook: Three Guiding Trends for CX in the Contact Center
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Millennials and Generation Z Are Driving the Digital-First Future of Customer Experience
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