Beyond ChatGPT: How to Succeed with CX AI in 2024 – Webinar

webinar details on purple background
Filed under - Archived Content,

Date: 27th June 2024

Time: 11am ET | 4pm BST

Join NICE for the third and final webinar in their Beyond ChatGPT series as they discuss the tangible steps organizations need to take to harness the awesome potential of AI for CX.

Elizabeth Tobey, Head of Digital & AI Marketing at NICE and guest speaker Christina McAllister, Senior Analyst at Forrester will take you through the ins and outs of deploying CX AI in 2024 including what to expect as AI technology continues to advance, AI’s role as a job enhancer, evaluating solutions, and more.

In this webinar, you’ll learn:

  • Essential steps for seamless CX AI integration
  • Key trends and advancements in CX AI for the coming year
  • The role of AI as a job enhancer, not a replacer
  • Critical criteria for evaluating CX AI solutions
  • How adopting a platform approach can future-proof your CX strategy

Don’t miss this opportunity to stay ahead of the curve and transform your CX with AI!

Author: NICE

Published On: 25th Jun 2024 - Last modified: 28th Jun 2024
Read more about - Archived Content,

Follow Us on LinkedIn

Recommended Articles

Row of robots working in a call centre
Contact Centre AI - The Truth Revealed
Call centre worker looking at script and smiling
Design, Test, Review - How to Succeed With Positive Scripting in Customer Service
AI concept with robot shape and lights
Five 2024 AI Trends for the Contact Centre and Beyond
An elevator and staircase
Scaling CX: Why AI Is the Elevator Your Business Needs