CEW Europe 2019 Filed under - Archived Content It’s time to get customer experience right 12th November, Birmingham @ THE NEC BIRMINGHAM Looking forward, designing and delivering an experience that delivers both rational and emotional objectives won’t be a “nice to have”, it will be a critical capability to effectively differentiate your products or services. The agenda is jam-packed with all the information, guidance and blueprints you will need to take your company to the next level: Adrian Swinscoe, from CX Punk will be the event chair and will give the Opening Keynote. 2 Morning streams to follow and will consist of the following: People & Culture Title: Machine and human intersections – who is in charge? Growth & Innovation Title: Fostering growth and innovation through the right partnerships 2 Afternoon streams to follow and will consist of the following: Technology and the Rise of AI Title: Leveraging tech to put customers first Leaders and Leadership Title: Leading CX organizations require a different type of leadership As you can see this is a company-wide event, benefiting each arm of the organization – from employees, right through to management. Join us – single delegate pricing from £597. Register Now! Author: Rachael Trickey Published On: 30th Jul 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter