Full-Time Workers Are Not the Most Productive Related Articles Should Agents/Associates Give Their Full Name? How to Monitor Home Workers and Keep Remote Teams Productive How Can Large Enterprises Benefit From Remote Workers? Definition: Contact Centre Jargon and Terminologies 511 Filed under - Contact Centre Research, Polls, Shift Patterns In a surprise result to our poll, 45% of respondents said that mid-time workers were the most productive. At the other end of the scale, part-time workers were only voted most productive by 1% of respondents, significantly less than the percentage who stated that full-time and mid-time workers were more productive. Poll – “Which Group of Workers Are More Productive?” – Answers Full Time (35+ hours per week) – 40% Mid Time (16-35 hours per week) – 45% Part Time (less than 15 hours per week) – 1% Don’t Know – 14% Source: Call Centre Helper Poll (conducted on LinkedIn) Sample size – 147 Date: November 2021 Author: Robyn Coppell Published On: 24th Nov 2021 Read more about - Contact Centre Research, Polls, Shift Patterns Recommended Articles Should Agents/Associates Give Their Full Name? How to Monitor Home Workers and Keep Remote Teams Productive How Can Large Enterprises Benefit From Remote Workers? Contact Centre Jargon and Terminologies Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter