Articles about Shift Patterns

Six Steps to Implement Annualised Hours in the Contact Centre

1,784

12 Ways to Become a Contact Centre Employer of Choice

2,905

10 Ways to Make Scheduling Processes More Efficient

4,396

9 Lessons From the Connect Assist Contact Centre

2,927

6 Things They Never Taught You About Shift Planning

4,040

The Contact Centre Hierarchy of Needs

2,378

Offer unpaid time off

2,188

Try annualised hours

2,472

Organise internal shift swaps

71,679

5 Quick Tips for Flexible Scheduling

4,695