ICMI Contact Center Expo Related Articles How to Set up a Call Centre How to Calculate Forecast Accuracy Erlang C Formula - Made Simple With an Easy Worked Example What Not to Miss at Call & Contact Centre Expo 2023 153 Filed under - Archived Content Orlando: October 16th – 19th Top 6 Reasons to Attend ICMI’s Contact Center Expo in October Number 1 – Independent ContentWe pride ourselves in offering independent content by industry leaders. Our session speakers are selected based on the content, quality, and relevance of their proposals to the contact center industry. Top Reasons to Attend #2 – Community-FocusedCommunity-focused means you get to spend quality time with your peers. Come together to collaborate, brainstorm, and solve the challenges that contact center leaders face. Being together is priceless. Top Reason to Attend #3 – Event ExperiencesOur Event Experiences give you the chance to spend time with industry peers and enjoy experiences that are both career-enhancing and deeply personal. Networking receptions, lunch & learns, and much more! Top Reason to Attend #4 – Training & WorkshopsOur 2-day training classes and half-day workshops are led by ICMI certified instructors who understand the contact center community and speak on topics that matter most to you. Leave with a new level of understanding that will improve you and your contact center. Top Reasons to Attend #5 – Sponsored SessionsOur sponsored sessions are clearly marked which allows you to find the solution providers that interest you. Pop into a Lunch & Learn, attend a Solutions Spotlight to see software in action, or stop by their booths in the expo hall to ask questions specific to your needs. Top Reasons to Attend #6 – Contact Center Site ToursOur Site Tours feature the most innovative contact centers across a variety of industries, sizes, and technology implementations. Space is limited so secure your Premium Pass to sign up for one of our amazing tours. You won’t want to miss it! Author: Rachael Trickey Published On: 9th Jan 2023 - Last modified: 20th Oct 2023 Read more about - Archived Content Recommended Articles How to Set up a Call Centre How to Calculate Forecast Accuracy Erlang C Formula - Made Simple With an Easy Worked Example What Not to Miss at Call & Contact Centre Expo 2023 Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter