Translate

Menu

Home
Articles + Articles
Technology + Technology
- Tech
- WFM
- AI
- Analytics
- CCaaS
- Knowledge Management
- Voice of Customer
Webinars + Webinars
- Webinars
- Recorded Webinars
Insights + Insights
Resources + Resources
Tools + Tools
Events + Events
Advertise + Advertise

Articles - Derek Corcoran

Derek Corcoran is the CEO of Scorebuddy

Money with a lock over the top of it

Scorebuddy Secures €5 Million Investment From Foresight

How AI Is Transforming QA in 2026 and Beyond

Recorded Webinar: Proven Ways to Drive up Contact Centre Quality

Recorded Webinar: Proven Ways to Drive up Contact Centre Quality

Recorded Webinar: 7 Ways to Improve Quality in the Contact Centre

Hand showing a shield with a check mark - quality concept

G2 Report: Scorebuddy a Leader for Contact Center Quality Assurance

Quality assurance symbol overlaid on persons hand

New G2 Report: Scorebuddy a Leader in Contact Centre QA

Hand with sporting number 1

Scorebuddy Named ‘Best Software Company’ in Latest G2 Awards

SequenceShift Seamless Customer Journeys box

Editor's Pick

Thumbnail The Real Reasons You’re Failing to Tackle Lateness

The Real Reasons You’re Failing to Tackle Lateness

Thumbnail What Does It Really Take to Correct a Customer Politely?

What Does It Really Take to Correct a Customer Politely?

Thumbnail 7 Ways to Cut “Dead Wood” in the Contact Centre

7 Ways to Cut “Dead Wood” in the Contact Centre

Thumbnail How to Unite Your QA and Frontline Teams

How to Unite Your QA and Frontline Teams

Call Centre Helper is an Award Winning Magazine for Contact Centers, Customer Service, BPO and CX.
Hot Topics : CX - CCaaS - AI - Analytics - WFM

© Call Centre Helper^® 2002 - 2026 | Terms | Cookies | Privacy | Contact | Advertise