Articles - Donna Whyman
Donna Whyman is a resource planning specialist with 26 years’ experience working in contact centres, 22 of those focused on resource planning, scheduling and large-scale working pattern reviews.
Renowned for her attention to detail and ability to deliver efficient, impactful solutions, she has driven change initiatives, improved processes, and built strong stakeholder relationships across industries. Donna thrives on turning complexity into clarity and bringing people together to share best practices.