Articles - Health

14,644

A Guide to Improving Mental Health In the Contact Centre

A photo of a stress-free employee relaxing

4,605

Employee Well-Being: How to Reduce Contact Centre Stress

A picture of a Coronavirus warning sign

5,295

9 Ways to Prepare Your Contact Centre for Coronavirus

570

How to Encourage Customers to Disclose Vulnerability

A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head

25,909

How To Deal With Vulnerable Customers

1,094

App Teaches Warm-up Techniques to Prevent Vocal Damage

6,599

How to Tackle Call Centre Health Issues

1,907

5 Ways to Encourage Healthy Snacking

3,619

7 Ways to Encourage Staff to Drink More Water

4,608

10 Ideas to Keep a Happy and Healthy Workforce

4,473

8 Steps to Healthier Agents

25,702

25 Tips to Help Your Staff to Stay Stress Free

23,401

How Duvet Days can Reduce Staff Absence

11,944

The call centre exercise work-out

12,738

How to create a quiet room in your call centre

37,772

Top tips for dealing with call centre stress

22,289

Tips for Dealing with Acoustic Shock