The Leading Contact Centre Magazine

Articles about Health

How to Encourage Customers to Disclose Vulnerability

369

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A Guide to Improving Mental Health In the Contact Centre

8,943

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A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head

Dealing With Vulnerable Customers

8,170

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1 Out of 3 Employees Are Taking Time out Due to Mental Health

447

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App Teaches Warm-up Techniques to Prevent Vocal Damage

487

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How to Tackle Call Centre Health Issues

4,211

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5 Ways to Encourage Healthy Snacking

1,355

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7 Ways to Encourage Staff to Drink More Water

2,523

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10 Ideas to Keep a Happy and Healthy Workforce

3,609

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Create a Stress-Free Room for Your Agents

382

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8 Steps to Healthier Agents

3,915

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25 Tips to Help Your Staff to Stay Stress Free

24,044

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How Duvet Days can Reduce Staff Absence

21,933

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The call centre exercise work-out

11,133

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How to create a quiet room in your call centre

11,890

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Top tips for dealing with call centre stress

36,309

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Tips for Dealing with Acoustic Shock

20,557

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