The Leading Contact Centre Magazine

Articles about Health

A picture of a Coronavirus warning sign

9 Ways to Prepare Your Contact Centre for Coronavirus

4,683

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How to Encourage Customers to Disclose Vulnerability

396

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A Guide to Improving Mental Health In the Contact Centre

10,114

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A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head

Dealing With Vulnerable Customers

11,877

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1 Out of 3 Employees Are Taking Time out Due to Mental Health

488

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App Teaches Warm-up Techniques to Prevent Vocal Damage

649

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How to Tackle Call Centre Health Issues

4,726

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5 Ways to Encourage Healthy Snacking

1,468

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7 Ways to Encourage Staff to Drink More Water

2,821

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10 Ideas to Keep a Happy and Healthy Workforce

3,747

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Create a Stress-Free Room for Your Agents

423

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8 Steps to Healthier Agents

4,030

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25 Tips to Help Your Staff to Stay Stress Free

24,475

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How Duvet Days can Reduce Staff Absence

22,181

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The call centre exercise work-out

11,340

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How to create a quiet room in your call centre

12,098

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Top tips for dealing with call centre stress

36,673

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Tips for Dealing with Acoustic Shock

20,879

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