The Leading Contact Centre Magazine

Articles about Health

How to Encourage Customers to Disclose Vulnerability

339

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A Guide to Improving Mental Health In the Contact Centre

8,135

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A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head

Dealing With Vulnerable Customers

6,239

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1 Out of 3 Employees Are Taking Time out Due to Mental Health

418

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App Teaches Warm-up Techniques to Prevent Vocal Damage

422

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How to Tackle Call Centre Health Issues

3,844

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5 Ways to Encourage Healthy Snacking

1,274

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7 Ways to Encourage Staff to Drink More Water

2,345

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10 Ideas to Keep a Happy and Healthy Workforce

3,545

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Create a Stress-Free Room for Your Agents

358

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8 Steps to Healthier Agents

3,827

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25 Tips to Help Your Staff to Stay Stress Free

23,773

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How Duvet Days can Reduce Staff Absence

21,770

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The call centre exercise work-out

11,052

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How to create a quiet room in your call centre

11,720

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Top tips for dealing with call centre stress

36,111

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Tips for Dealing with Acoustic Shock

20,404

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