Kevin Buckley - Call Centre Helper

Connect with Kevin on LinkedIn "> Kevin Buckley - Call Centre Helper

Kevin Buckley

Kevin Buckley, Senior Vice President of Corporate Development, Cyara

Connect with Kevin on LinkedIn

Recent Articles Most Viewed Articles

Cyara Acquires Spearline

Cyara Acquires Spearline

Spearline’s Look Back at 2022

Spearline’s Look Back at 2022

Spearline Announces the Acquisition of Callstats

Spearline Announces the Acquisition of Callstats

Spearline Ranked Again in Fast 50 Awards

Spearline Ranked Again in Fast 50 Awards

Spearline Announce Acquisition of testRTC

Spearline Announce Acquisition of testRTC

26 Great Techniques for Showing Real Empathy in Customer Service

26 Great Techniques for Showing Real Empathy in Customer…

30 Customer Experience Trends to Watch Out For

30 Customer Experience Trends to Watch Out For

Coronavirus Impacts International Telecoms in China and South Korea

Coronavirus Impacts International Telecoms in China and…

17 Resource Planning Tools and Techniques You Should Know

17 Resource Planning Tools and Techniques You Should Know

Q&As With Two Global Communications Experts

Q&As With Two Global Communications Experts

Spearline Launches Inaugural Connect Magazine

Spearline Launches Inaugural Connect Magazine

Celebrating a Decade of Number Testing

Celebrating a Decade of Number Testing

A Q&A With a Global Communications Expert

A Q&A With a Global Communications Expert

A Day in the Life of a CTO Who Developed a Leading Contact Centre Tool

A Day in the Life of a CTO Who Developed a Leading…

Factors Affecting Contact Centre Audio Quality

Factors Affecting Contact Centre Audio Quality

Why Test Your Global Numbers?

Why Test Your Global Numbers?

8 Ways AI Is Already Changing WFM for the Better

How to Keep Your Promises to Customers

Can You Afford to Ignore Shadow Knowledge?

Xander Freeman Shares Latest Call Centre Helper Research on Zoom Podcast

8×8 Names Jamie Snaddon and Nerea Gandarias in New Roles

eBook: EU Data Sovereignty for the Contact Centre

Demo: Smarter Self-Service Powered by AI and Built to Learn from Every Interaction

Upcoming Events

14th October 2026

Unified Communications Expo (UCX) London 2026

18th October 2026

Customer Contact West 2026

Reversing the Sprawl…And Why More Isn’t Always Better

How to Fix The Most Common WFM Planning Mistakes

Upcoming Webinars

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?