Spearline Announces the Acquisition of Callstats Related Articles Spearline’s Look Back at 2022 Spearline Share Their Latest Podcast Episodes Definition: Contact Centre Jargon and Terminologies Spearline Announce Acquisition of testRTC © Africa Studio - Shutterstock - 1028116684 Filed under - Contact Centre News, 8x8, Kevin Buckley, Spearline Spearline has acquired Callstats analytics, diagnostics and optimization technology for WebRTC from 8×8, Inc. for an undisclosed sum. This acquisition will enable Spearline to utilize Callstats’ proprietary technology to provide the best-in-class solution for testing and monitoring critical business telecommunication services for its global client base. Spearline’s solutions provide businesses with the tools needed to improve and accelerate their customer experience. This deal will further expand their existing product suite and follows the company’s acquisition of the Israeli-based communications solutions provider testRTC in November of last year. Matthew Lawlor, Co-Founder and CTO of Spearline, said: “Our acquisition of Callstats represents a huge step forward for Spearline. “The integration of the Callstats patented technology, alongside our earlier acquisition of testRTC, confirms Spearline’s position as the world leader in communication testing technologies. “We provide our customers with an all-encompassing solution that no other vendor can offer, and we have a team of world-class experts to continue our development into the future.” Victor Belfor, Global VP of Business Development and Strategic Partnerships at 8×8, said: “We are committed to helping enterprises around the globe reduce costs while also achieving high return on investment with our single-vendor platform. “We are continuing to focus our innovation on our highly differentiated 8×8 XCaaS cloud communications and contact centre solution, and believed Callstats was a better fit for Spearline’s capabilities.” Spearline was founded in 2003 by Kevin Buckley and Matthew Lawlor and currently employs over 200 people worldwide, with offices in Cork, Waterford and India. It is also a nine-time winner of the Deloitte Fast50 Award and counts 80% of the companies in Gartner’s UCaaS (Unified Communications as a Service) Magic Quadrant as customers. Author: Guest Author Published On: 9th Dec 2022 - Last modified: 16th May 2024 Read more about - Contact Centre News, 8x8, Kevin Buckley, Spearline Recommended Articles Spearline’s Look Back at 2022 Spearline Share Their Latest Podcast Episodes Contact Centre Jargon and Terminologies Spearline Announce Acquisition of testRTC Related Reports Guide: Contact Center Buyer's Guide Report: 2030 Customer Experience Vision eBook: Embracing eXperience Communications as a Service (XCaaS) eBook: The Real Costs of Doing Nothing Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter