Articles - Setup

A collection of articles about how to set up a contact centre

A picture of a call centre

11,011

How to Write a Call Centre Business Plan

Typical Roles in a Call Centre Featured Image

413,170

Typical Roles in a Call Centre – With Job Descriptions

A table set up of a breakout room at which contact centre

3,360

14 Imaginative Ideas From the Which? Contact Centre

6,112

How to Set up an Outsourced Contact Centre Business

11,517

How to Win More Client Projects for Your Outsourced Contact Centre or BPO

29,867

How to Set Up a New Customer Service Centre – The Checklist

How to set up a call centre from scratch featured image

425,082

How to Setup a Call Centre from Scratch – The Checklist