Articles - Setup

A collection of articles about how to set up a contact centre

A picture of a call centre

5,983

How to Write a Call Centre Business Plan

Typical Roles in a Call Centre Featured Image

377,971

Typical Roles in a Call Centre – With Job Descriptions

A table set up of a breakout room at which contact centre

2,782

14 Imaginative Ideas From the Which? Contact Centre

5,549

How to Set up an Outsourced Contact Centre Business

10,706

How to Win More Client Projects for Your Outsourced Contact Centre or BPO

28,828

How to Set Up a New Customer Service Centre – The Checklist

How to set up a call centre from scratch featured image

407,693

How to Setup a Call Centre from Scratch – The Checklist