The Award Winning Contact Centre Magazine

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Articles about Setup

A collection of articles about how to set up a contact centre

A picture of a call centre

How to Write a Call Centre Business Plan

1,984

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Typical Roles in a Call Centre – With Job Descriptions

333,683

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A table set up of a breakout room at which contact centre

14 Imaginative Ideas From the Which? Contact Centre

2,421

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How to Set up an Outsourced Contact Centre Business

5,112

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How to Win More Client Projects for Your Outsourced Contact Centre or BPO

10,312

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How to Set Up a New Customer Service Centre – The Checklist

27,489

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How to Setup a Call Centre from Scratch – The Checklist

380,158

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