Stuart Clarke - Call Centre Helper

Connect with Stuart on LinekdIn "> Stuart Clarke - Call Centre Helper

Stuart Clarke

Stuart Clarke, UK Sales Lead, Storman Software Pty Ltd

Connect with Stuart on LinekdIn

Recent Articles Most Viewed Articles

Seven Ways to Improve First Call Resolution

Seven Ways to Improve First Call Resolution

Consumer Perception and the State of Service Trends

Consumer Perception and the State of Service Trends

How to Improve Contact Centre Response Time

How to Improve Contact Centre Response Time

Contact Centre Performance Challenges and How to Fix Them

Contact Centre Performance Challenges and How to Fix Them

The Top Scheduling Challenges and How to Fix Them

The Top Scheduling Challenges and How to Fix Them

Ways to Make Working in a Contact Centre Fun

Ways to Make Working in a Contact Centre Fun

The Best De-Escalation Techniques

The Best De-Escalation Techniques

Technology to Make Managing a Contact Centre Easier

Technology to Make Managing a Contact Centre Easier

10 Customer-Centric Ideas We Heard at Adanola

What’s the Difference Between a Short- and Long-Term AI Strategy?

Key Things That “Make or Break” a Resource Planning Team

Assembled Partners With Nextiva to Introduce WFM Integration

AnywhereNow Wins Second Microsoft AI Hackathon Challenge

Guide: Are Your Agents Ready?

Webinar Replay: How to Turn Customer Feedback into Action

Upcoming Events

3rd November 2026

2026 #RaisingStandards

3rd November 2026

Consumer Duty at Scale: Proving Fairness Across 100% of Interactions – Webinar

From AI Insights to Action: Closing the Coaching Gap

Awaab’s Law Phase 2: Connecting Property and Resident Data

Upcoming Webinars

Webinar: Should Voice Agents Replace IVRs?

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?

Webinar: 10 Ways to Make 2027 a CX Success