Webinar: What Does an Excellent Customer Service Strategy Look Like? Related Articles 99 Excellent Customer Service Quotes to Share With Your Team in 2024 IVR Messaging: 11 Excellent On-Hold Messages to Keep Customers Engaged Call Centre Quality Assurance: How to Create an Excellent QA Programme Recorded Webinar: Simplify Your Self-Service Strategy 874 Filed under - Call and Contact Centre Events, Featured Webinar, Genesys Date: 02 May 2024 @ 2pm BST Location: Virtual Register Now The bar is set higher than ever for delivering excellent customer service, but where do you start with getting your strategy right when there’s so much to consider? From ever-changing customer expectations and evolving Artificial Intelligence capabilities, to the ongoing debate around self-service and hybrid working, join our webinar to cut through the noise and find out what the experts say you need to prioritise to truly deliver an excellent customer service strategy. Panellists: Dan Pratt, DAP Consultancy Steve Barratt, AI & Digital Specialist EMEA, Genesys Xander Freeman, Call Centre Helper What You Will Learn: How the CX landscape has changed What you need to prioritise How the latest technology can help Quick wins for instant results Register Now! Author: Jo Robinson Published On: 1st Mar 2024 - Last modified: 24th Apr 2024 Read more about - Call and Contact Centre Events, Featured Webinar, Genesys Recommended Articles 99 Excellent Customer Service Quotes to Share With Your Team in 2024 IVR Messaging: 11 Excellent On-Hold Messages to Keep Customers Engaged Call Centre Quality Assurance: How to Create an Excellent QA Programme Recorded Webinar: Simplify Your Self-Service Strategy Related Reports 2024 Contact Centre Buyer’s Guide eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter