Articles about Customer Service

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A photo of a dog celebrating 2021
28 Great Contact Centre Tips to Start the New Year
1,783
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A picture of a goal/target on a board
10 Employee-Focused Customer Service Goals
1,687
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A picture nice words to say to someone
Customer Service: 50 Nice Words to Say to Someone
3,823
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A photo of a smiling balloons
10 Fun Customer Service Activities That Will Make Your Staff Smile
3,201
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A picture of an icon for emotional intelligence
How to Improve Your Customer Service With Emotional Intelligence
2,241
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A photo of a call centre agent listening
How to Improve Your Customer Service Listening Skills
5,395
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Customer Service Quote
The Top 100 Excellent Customer Service Quotes
170,226
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A compliment example
50 Great Complimentary Words to Use in Customer Service
16,809
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A picture of a hand hitting the start button
Customer Service Begins With Employees
671
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A picture of cubes representing different social media platforms
How to Provide Great Social Customer Service – With Tips, Challenges and Expert Research
997
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A picture of a someone "wowing" at exceptional customer service
What Is Exceptional Customer Service?
2,107
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4 Customer Service Objectives That Will Improve Productivity and Customer Experience
3,668
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A picture of people clapping excellence
How to Achieve Excellent Customer Service Through Coaching
3,096
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A photo of faces being drawn, which represent feedback
Customer Service Feedback: How to Perfect Your Strategy
1,158
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A photo of a chess strategy
The Top 10 Customer Service Strategies That Stand the Test of Time
132,420
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A vector of a contact centre
Call Centre Management: From Cost Centre to Strategic Resource
704
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A picture of AI forming a human face
14 New Uses of Artificial Intelligence in Customer Service
1,055
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An illustration of a contact centre worker
The Contact Centre of the Future: Customer Trends Shaping the Contact Centre
2,413
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A picture a happy person with a service recovery icon on their phone
How to Get Service Recovery Right – With a Definition, Examples and Expert Tips
2,425
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A picture of someone pointing to the words "proactive customer service"
What Is Proactive Customer Service? With a Definition, Examples and Key Challenges
3,118
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