Webinar: The Best Ways to Use AI in the Contact Centre

Date: Thursday 5th March 2026 | 2pm (UK time)

Location: Virtual

Thanks to the applaudable bravery of trailblazers in recent years, we’re entering 2026 with a clearer understanding than ever before of where AI and humans really play to their strengths.

So, how are the leading contact centres using AI right now? And where can this technology truly add the most value to the customer experience?

Join this webinar where our panel of experts will be revealing tried and tested use cases that showcase where AI really IS changing the game – and the key areas where it is still in everyone’s best interests to let humans take the lead.