What Does No Call No Show Mean? Related Articles How to Handle No Call No Show at Work in Contact Centres What Is Working in a Call Centre Really Like? How to Effectively Deal With No Call No Show Instances Definition: Contact Centre Jargon and Terminologies © patpitchaya - Adobe Stock - 255435664 2,499 Filed under - Definitions, Scorebuddy What Is No Call No Show (NCNS)? No call no show (NCNS) is a common phrase for when someone misses work and doesn’t call to let their employers know. The negative impacts of no call no shows extend far beyond one person; it has a ripple effect on the entire team. No call no shows put a strain on the business, lead to mistrust and are difficult to fix in a real-time scenario. Other consequences of a no call no show include: Shorthanded teams Decreased morale and heightened stress Safety and compliance issues Missed tasks and deadlines Up to 36% productivity loss Thanks to Scorebuddy for their help with this definition Author: Rachael Trickey Published On: 26th Aug 2022 Read more about - Definitions, Scorebuddy Recommended Articles How to Handle No Call No Show at Work in Contact Centres What Is Working in a Call Centre Really Like? How to Effectively Deal With No Call No Show Instances Contact Centre Jargon and Terminologies Related Reports eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment eBook: Understanding Call Center Quality Assurance Frameworks eBook: If Your Contact Center Uses Spreadsheets Read This Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter