White Paper: How Proactive Staffing Is the Path to Immediate ROI Filed under - Archived Content, NICE The following white paper focuses on how staffing can be monitored, measured and automatically managed to immediately impact ROI. Substantiated by hard numbers, it draws on thought leadership to illustrate the immediate operational value of proactive staffing in five key areas. White Paper written by: NICE Click here to download your copy of the White Paper Author: Robyn Coppell Published On: 7th Oct 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter