6th World Chatbots and Voice Summit Related Articles Don't Blame the Chatbots for Poor Customer Service Definition: What Does Voice and Non-Voice Process Mean in Business Process Outsourcing (BPO)? How to Set up a Call Centre How to Calculate Forecast Accuracy Filed under - Call and Contact Centre Events Date: 16 May to 17 May 2024 Location: Hotel Riu Plaza Berlin Register Now Join us and global executives as we return for our 6th World Chatbots and Voice Summit in Berlin, Germany, on May 16th and 17th. This edition will focus on a dynamic landscape that’s shaping the future of digital interactions, NLP capabilities, Voice User Interfaces, conversational design, Large Language Models, AI regulations, security considerations, advanced data analytics, and quality assurance to ensure seamless and reliable AI-driven conversations. The summit will bring together Chatbot Developers, AI and NLP Experts, Customer Experience Managers, Digital Marketers, Product Owners, Data Scientists, Business Executives, Entrepreneurs, and other industry experts to discuss solutions to achieve a high-performing agile chatbot and voice ecosystem. Leading professionals from global brands will be in attendance to share their practical case studies on the latest trends in Conversational AI. This is an invaluable 2-day opportunity to network with industry leaders and discuss all of the latest AI technologies improving customer experience and create solutions to drive your business forward. Register Now! Author: Robyn Coppell Published On: 8th Feb 2024 - Last modified: 27th Mar 2024 Read more about - Call and Contact Centre Events Recommended Articles Don't Blame the Chatbots for Poor Customer Service What Does Voice and Non-Voice Process Mean in Business Process Outsourcing (BPO)? How to Set up a Call Centre How to Calculate Forecast Accuracy Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter