Vocalcom launches contact centre solution to the UK market 858 Filed under - Archived Content, Vocalcom Vocalcom officially unveiled its web-based unified contact centre solution to the UK market at Unified Communications Expo 2012. The Paris-based firm, which already has more than 4,500 contact centre clients in Europe, the Middle East, Africa and the Americas, will operate in the UK from Guildford, Surrey. Vocalcom’s contact centre software is 100% web-based, making it simple to implement and manage. Designed with the customer in mind, the solution delivers the lowest total cost of ownership in the market. One of its key differentiators is its speed of deployment – a fully functioning Vocalcom contact centre can be up and running in a matter of days rather than months. Mike Adolphy “The UK is a mature market, so to be competitive we need to launch with a product that is going to redefine how people think about contact centre technology,” says Mike Adolphy, Managing Director of Vocalcom UK. “We are very excited about the impact we are already making in the UK. Many companies who have had a demonstration of the software expressed their astonishment at its innovative approach and to how much it can achieve for them, as well as questioning why it had never been offered before.” Author: Jo Robinson Published On: 13th Mar 2012 - Last modified: 22nd Mar 2017 Read more about - Archived Content, Vocalcom Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter