8×8 Powers One-Click Video Collaboration

A group of people are on a video call

Filed under - Contact Centre News,

8×8 announced that 8×8 Video Meetings, a completely reimagined meetings solution, is now available.

8×8 Video Meetings is available for all new customers and is provided complimentary for existing customers as part of their service subscriptions for Virtual Office mobile and desktop applications.

It enables external participants to join meetings directly from their browser without the need to download plugins or software applications.

A key component of 8×8 X Series, the solution is fully integrated with the all-in-one applications, providing a highly competitive video offering in the market and enabling teams to collaborate effortlessly with crystal clear video and audio quality from a single application for voice, chat and video.

They are also now offering early access to 8×8 Meeting Rooms, a video conferencing solution that makes it easy to schedule, host and join 8×8 Video Meetings from conference and huddle rooms.

Based on the Jitsi open source video communications technology that 8×8 acquired from Atlassian, these new solutions from their deliver a best-in-class meetings and video experience.

The workplace is changing dramatically, with the rise of remote workers and globally distributed teams. As a result, organisations need to embrace flexible work styles, and the use of video is a key tool for effective business collaboration.

The solution ensures teams are connected and productive, regardless of where they are located, via the 8×8 apps that provide access to colleague’s presence status, the corporate directory, messaging and calling features.

It enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing, providing users the agility needed to optimise every moment of engagement.

“The distributed, global, and mobile workforce that makes up today’s digital workplace wants to stay connected and have instant access, regardless of location or device. As a result, forward-thinking organisations are putting a strong emphasis on investing in new communication technologies to prepare for the future of work,” said Roopam Jain, Industry Director, Information & Communications Technologies at Frost & Sullivan.

“Modern video collaboration is truly disrupting businesses and is the glue that holds the dispersed organisation together, unifying people, processes and technologies. Our research shows that video collaboration has a clear impact on key facets of business, such as accelerating decision making and improving productivity. Companies that don’t embrace video collaboration risk getting left behind.”

Optimised for Frictionless Meetings

8×8 Video Meetings enables one click to start or join meetings on any device, anytime, anywhere, increasing employee productivity and reducing headaches.

Users can easily set-up meetings from within their calendar or the Virtual Office apps, and guests outside the organisation simply click to join via a web browser with no software download required.

The new offering also includes YouTube live streaming, enabling organisations to broadcast meetings, including shared screens, to an unlimited number of viewers through a secure YouTube connection at no extra cost.

A thumbnail photo of Dejan Deklich

Dejan Deklich

“Employees are exhausted with clunky meetings experiences that eat minutes out of the day and keep them from being productive,”  said Dejan Deklich, Chief Product Officer of 8×8.

“From scheduling to sign off, the entire process needs to be seamless and intuitive. Unlike other web conferencing services available in the market, 8×8 Video Meetings and 8×8 Meeting Rooms are built to enable easy and productive business collaboration from any device without installing plugins or software.”

“Whether it’s instant screen-sharing, HD video and audio quality or full calendar and directory integrations, the reimagined 8×8 video conferencing solution makes work immersive and effortless.”

It is designed to extend the value of voice and collaboration services customers already use, enabling current and future customers to realise significant savings by improving video collaboration as part of their 8×8 user licenses for no additional cost.

“8×8 continues to innovate and the new 8×8 meetings experience makes it easier to conduct video meetings with instant join and screen share and an intuitive user experience,” said Damian Byrne, Group IT Director at Bionical Solutions Ltd, a UK-based innovator in sales, marketing and patient services for the healthcare industry and an 8×8 Video Meetings early access user.

“We’re committed to delivering the best possible customer experience for our clients and this advance from 8×8 is the closest to being there in-person. 8×8 Video Meetings is a big step forward and a key part of our unified communications solution.”

In addition to business-grade features, the single, WebRTC-enabled platform has built-in analytics capabilities, allowing organisations to monitor usage patterns that can drive business insights.

Specifically, meeting activity can be viewed by time range, with the ability to search, filter and sort. Administrators can also export meeting activity to enrich their organizations’ machine learning and artificial intelligence initiatives with detailed historical data.

8×8 Meeting Rooms

They are also now offering early access to 8×8 Meeting Rooms to bring easy video collaboration to huddle and conference room spaces. 8×8 Meeting Rooms eliminates frustrating set-up experiences with an intuitive interface and smart pairing technology to connect devices.

8×8 Meeting Rooms enables users to share any screen easily, with wired and wireless options, and supports a wide range of standard video conferencing equipment configurations.

With seamless calendar integrations with Google Calendar, Microsoft Outlook and Office 365 in addition to the 8×8 desktop and mobile apps, participants can join scheduled conference room meetings with a single click.

For additional information, visit www.8×8.com

Published On: 19th Sep 2019 - Last modified: 23rd Sep 2019
Read more about - Contact Centre News,

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