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Archived Content
A selection of stories from the archives of call centre helper
Plantronics headet awarded latest global standard for ergonomics and acoustic quality
Aspect and Nexidia partner to improve the customer experience
Glasgow contact centre helps local school children
How does your salary compare?
Barclaycard wins Training Department of the Year
Brighton contact centre support children’s hospice for Sussex
30 new team manager positions for npower in the North East
Dispelling four of the biggest social media myths
Sixty percent of customers ditch a company for poor telephone customer service
Movers and Shakers – February 2012
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