5 Tips to Become the Best Call Centre Team Leader Related Articles What’s the Best Team Leader to Agent Ratio in the Contact Centre? Train Team Leaders Well Podcast - How to Inspire Your Team Leaders to Get More From Their Advisors Will Contact Centres Become a Thing of the Past? 162 Filed under - Video, Leadership, Team Management, Videos Charlie Mitchell shares some of his favourite ideas for becoming a great call centre team leader. Many of these ideas originate from popular articles that he has written for our online magazine. For more video insights visit callcentrehelper.com/tv Author: Robyn Coppell Published On: 25th Nov 2021 - Last modified: 15th Aug 2022 Read more about - Video, Leadership, Team Management, Videos Recommended Articles What’s the Best Team Leader to Agent Ratio in the Contact Centre? Train Team Leaders Well Podcast - How to Inspire Your Team Leaders to Get More From Their Advisors Will Contact Centres Become a Thing of the Past? Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter