CardEasy Wins Genesys ‘Best Security Solution’ Award

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The Genesys Call & Contact Centre Awards celebrate the best talent within the customer engagement world, as well as honouring the latest innovations transforming contact centres today.

Amongst four categories, the Best Security Solution Award was open to providers of secure payment and other data security and storage solutions, recognising the importance of compliance and trust within the provision of customer experience. Finalists were asked to demonstrate expert services and first-class products.

Syntec was shortlisted with three other finalists following the initial round, and the judges then visited each nominee’s stand at the ExCel exhibition centre, giving them the chance to pitch their product and the reasons why they should be considered the rightful winners, in true ‘Dragon’s Den’ style.

Teon Rosandic, SVP Sales, Genesys presents the award to Syntec at Excel, London

Teon Rosandic, SVP Sales, Genesys, presents the award to Syntec at Excel, London

Teon Rosandic, SVP Sales for Genesys, was on hand to present the winner’s trophy to Syntec on day two of this major London exhibition, earning Syntec another coveted award for its patented CardEasy system.

Colin Westlake

Syntec’s Managing Director Colin Westlake commented on the win: “We are delighted that our innovative CardEasy ‘keypad payment by phone’ DTMF system has been recognised as best in class for security in these prestigious awards.”

“This is great recognition for the entire Syntec team’s efforts in getting this new technology both developed and now deployed in major organisations’ call & contact centres internationally.”

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Author: Robyn Coppell

Published On: 5th Apr 2018 - Last modified: 10th Apr 2018
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