Date: 5th Nov 2025, 6:00 PM – 6:45 PM GMT
Location: Virtual
Engineering backlogs slowing down your automation roadmap? Or maybe your “AI-first” projects feel more like handing your SOPs to a magic 8-ball? There’s a better way.
Assembled AI Workflows give frontline support teams the power to automate complex cases end-to-end — with the control, predictability and visibility that support leaders need. In this live session, you’ll see how to bring structure and intelligence together to build workflows that actually scale.
What you’ll learn:
- How to identify the SOPs, macros, and legacy automations that are perfect for AI-driven workflows
- How to combine deterministic logic for compliance-critical steps with LLMs for nuanced customer interactions
- How to orchestrate seamless handoffs between AI and human agents across chat, email, and voice
Watch as they run a complete returns workflow live — from image-based damage validation to updating multiple backend systems and dynamically shifting from chat to phone.
Plus, hear how Honeylove and DailyPay use Assembled AI Workflows to resolve cases that once took days in under a minute.
Register now to see how you can unlock faster, smarter, and more predictable support automation.
Speakers
- Cassandra Stumer, Product Marketing – Assembled
- Sid Shetty, Sales Engineering – Assembled
Author: Assembled
Reviewed by: Megan Jones
Published On: 24th Oct 2025
Read more about - Call and Contact Centre Events, Assembled
