CONFERENCE & TRADE SHOW
The meeting place for movers and shakers with ideas that have been shaping customer dialogue for 21 years. 4 conference days and 3 trade show days that will take your customer communication to the next level. Meet top speakers, newcomers and digital experts and connect with many others working in the customer care and service management sector.
The home of customer dialogue for 21 years. Get inspired by over 40 of the leading movers and shakers in the industry over 4 conference days. Experience interactive lecture formats. Discuss a range of topics on customer requirements of the future. Everything from artificial intelligence, through digital disruption to future-proof human resource development.
Innovation day: 2 March 2020 (Monday)
Conference: 3 + 4 March 2020 (Tuesday + Wednesday)
Inspiration day: 5 March 2020 (Thursday)