Comdata to Launch New Trustpilot Fully Managed Service Related Articles Interviewing Maxime Didier, the CEO of Comdata Group Comdata Develops Leads Marketing Practice Using Social Networks Case Study: Comdata Implements a New Virtual Desktop Solution On premise, managed service, hosted or cloud - Which is the best? © hakinmhan - Adobe Stock - 325809353 Filed under - Contact Centre News, Comdata Comdata has been managing Trustpilot and other E-reputation customer reviews for many years. Until now this has been done natively on the site once the company has been “claimed”. Comdata are now partnering with DigiDesk to manage Trustpilot reviews. Digidesk is a platform that has been designed to help you monitor, analyse and respond to customer reviews effectively. Comdata have used DigiDesk for managing other social channels in the past, with huge success, but can now offer these key features for Trustpilot: Advanced Sentiment & Text Analytics Workflows – Manage Reviews & Auto Reply Track KPIs & Response Time Full Audit Trail & Reports The DigiDesk and Comdata partnership will help offer a fully managed service for Trustpilot from a team of specialist customer care professionals! Author: Guest Author Published On: 10th Jun 2021 - Last modified: 16th Jun 2021 Read more about - Contact Centre News, Comdata Recommended Articles Interviewing Maxime Didier, the CEO of Comdata Group Comdata Develops Leads Marketing Practice Using Social Networks Case Study: Comdata Implements a New Virtual Desktop Solution On premise, managed service, hosted or cloud - Which is the best? Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter