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Articles - Comdata
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Growth in the Customer Management Industry Must Be Sustainable
192
6 Innovations That Will Enhance Contact Centres in 2022
4,466
The 26 Principles of Good Customer Service
Multilingual Hubs: a Key Capability for Building Customer Trust
191
Key Customer Management Trends for 2022
1,748
The Biggest Problems Facing Contact Centres Today
64
Case Study: Comdata and Eaglemoss in the UK
56
Does the Human Touch Still Have a Place in Customer Management?
192
How to Use AI Successfully in Your Customer Management
139
What to Know for Your Customer Management Strategy
102
Case Study: Delivering Outstanding Customer Experience Using Google
1,775
23 Key Processes Call Centre Automation Can Simplify
109
Why Customer Service has Been Central for Center Parcs During Covid-19
886
The Dos and Don’ts of Automated Assistants in the Contact Centre
8,075
26 Great Techniques for Showing Real Empathy in Customer Service
102
Outsourcing Helps Travel Companies’ Customer Service Take off
1,988
23 New Ideas for Customer Service Over the Phone
104
The Benefits of Outsourcing Customer Service
Comdata Develops Leads Marketing Practice Using Social Networks
Outsourcing Supports Insurers Through Unprecedented Change
64
Case Study: Managing the Customer Journey for Eaglemoss
133
What Outsourcing Can Deliver for Subscription Services
Reimagining Technical Assistance Services
Seven Ways Retail Brands Can Enhance Customer Loyalty
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eBook: Generative AI a False Dawn in Customer Service or the New Hope?
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