Articles - Comdata

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Growth in the Customer Management Industry Must Be Sustainable

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6 Innovations That Will Enhance Contact Centres in 2022

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The 26 Principles of Good Customer Service

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Multilingual Hubs: a Key Capability for Building Customer Trust

Customer Management Trends to Watch

Key Customer Management Trends for 2022

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The Biggest Problems Facing Contact Centres Today

Working together

Case Study: Comdata and Eaglemoss in the UK

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Does the Human Touch Still Have a Place in Customer Management?

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How to Use AI Successfully in Your Customer Management

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What to Know for Your Customer Management Strategy

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Case Study: Delivering Outstanding Customer Experience Using Google

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23 Key Processes Call Centre Automation Can Simplify

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Why Customer Service has Been Central for Center Parcs During Covid-19

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The Dos and Don’ts of Automated Assistants in the Contact Centre

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26 Great Techniques for Showing Real Empathy in Customer Service

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Outsourcing Helps Travel Companies’ Customer Service Take off

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23 New Ideas for Customer Service Over the Phone

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The Benefits of Outsourcing Customer Service

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Comdata Develops Leads Marketing Practice Using Social Networks

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Outsourcing Supports Insurers Through Unprecedented Change

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Case Study: Managing the Customer Journey for Eaglemoss

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What Outsourcing Can Deliver for Subscription Services

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Reimagining Technical Assistance Services

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Seven Ways Retail Brands Can Enhance Customer Loyalty