Customer-Centric Contact Centres

customer-focussed
192
Filed under - Archived Content

5th Annual, One-Day, Brand-Led Conference & Networking Exhibition, London, 21st June 2023

Deliver Gold-Standard Customer & Agent Experiences, Leverage New Tech Efficiencies & Drive Seamless Customer Journeys With

New & Inspired Customer-Centric Contact Centre Experiences

  • Attract, Engage & Retain Agents
  • Leverage New AI & Tech Innovations
  • Maximise VOC & Keep Up With Changing Expectations & Behaviours
  • Secure Seamless End-To-End Customer Journeys
  • Deliver Remote & Flexible Service Delivery
  • Inspiring Internal Cultures & Colleague Experience
  • Assess The Role Of Human Interaction
  • Optimise Omnichannel Strategies
  • Strengthen Operational Efficiencies

Our 2023 Sponsors Include…

  • NICE
  • Centrical

19 Contact Centre & CX Cross-Sector Industry Leaders Will Unite To Share Brand New & Refreshed Strategies, Insights & Innovations – For One Day Only!

Author: Rachael Trickey

Published On: 30th Mar 2023 - Last modified: 23rd Jun 2023
Read more about - Archived Content

Follow Us on LinkedIn

Recommended Articles

Call centre agent in headset
The Importance of Brand Experience in Contact Centres
How Can I Make My Contact Centre Customer-Centric?
Customer centricity concept. Arrows and wooden figure on the dark desk
5 Secrets to Building a Customer-Centric Organization
Customer Centric strategy concept with the words written on notepad
10 Ways to Be More Customer Centric