Customer-Centric Contact Centres

Date : Wednesday 21st June 2023
Location : London

Register Now!

5th Annual, One-Day, Brand-Led Conference & Networking Exhibition, London, 21st June 2023

Deliver Gold-Standard Customer & Agent Experiences, Leverage New Tech Efficiencies & Drive Seamless Customer Journeys With

New & Inspired Customer-Centric Contact Centre Experiences

  • Attract, Engage & Retain Agents
  • Leverage New AI & Tech Innovations
  • Maximise VOC & Keep Up With Changing Expectations & Behaviours
  • Secure Seamless End-To-End Customer Journeys
  • Deliver Remote & Flexible Service Delivery
  • Inspiring Internal Cultures & Colleague Experience
  • Assess The Role Of Human Interaction
  • Optimise Omnichannel Strategies
  • Strengthen Operational Efficiencies

Our 2023 Sponsors Include…

  • NICE
  • Centrical

19 Contact Centre & CX Cross-Sector Industry Leaders Will Unite To Share Brand New & Refreshed Strategies, Insights & Innovations – For One Day Only!

Register Now!

Published On: 30th Mar 2023
Read more about - Call and Contact Centre Events

Recommended Articles

How Can I Make My Contact Centre Customer-Centric?
Customer centric or concentric circles?
Unlock customer growth
Unlocking Customer-Centric Growth
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.