eBook: 5 Ways to Improve Agent Experience


One thing that’s often overlooked when considering outstanding customer experience is highly engaged contact centre agents.

Retention is always a major pain point in the contact centre.

This eBook looks at how to improve customer experience and increase retention in your contact centre.

eBook written by: Calabrio

Click here to download your copy of the eBook.

Published On: 8th Jan 2019
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