eBook: The Must-Have Guide to Accurate Call Centre Forecasting 280 Filed under - Archived Content, Forecasting, injixo An effective forecast for an operations is like having a healthy heart. Your forecast takes in data and pumps out information and guidance for your scheduling and service level management functions. Everything is predicated on getting the forecast right. This eBook will help forecasters of all levels lock down the basics of call centre forecasting, and inject new ideas into your operations. eBook written by: injixo Please click here to download the eBook Author: Jo Robinson Published On: 25th Oct 2016 - Last modified: 7th Jul 2017 Read more about - Archived Content, Forecasting, injixo Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter