Lionbridge Wins 2017 Cisco Global Procurement Quality Award 161 Filed under - Archived Content Lionbridge has announced it is the recipient of Cisco’s 2017 prestigious Global Procurement Quality Award. The award recognises Cisco suppliers that have demonstrated excellence in service and operational performance in the key foundational areas of quality, productivity and delivery. Selected among thousands of Cisco partners and suppliers, Lionbridge was evaluated against a rigorous list of criteria and awarded top designation for exemplary performance in teamwork, communication and responsiveness to Cisco’s business directives. “We are extremely proud to have received this recognition from Cisco. This award is a testament to the Lionbridge Cisco team and the 6,000 Lions who dedicate themselves every day to our clients’ global success,” said John Fennelly, CEO at Lionbridge. “We build long-term client relationships by exceeding expectations, solving business-critical global communication needs and creating long-term value. “As a long-time leading Cisco provider for translation, marketing operations, multilingual content and testing, we are honoured to play a crucial role in enabling Cisco’s global technology leadership.” Lionbridge was presented with the award at the 8th Annual Supplier Appreciation Day, held October 11 at the Cisco headquarters in San Jose, California. Author: Robyn Coppell Published On: 24th Nov 2017 - Last modified: 27th Mar 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter Editor's Pick How to Develop Empathy as a Skill in Your Frontline Teams Tackle the 3 A’s – Absence, Agent Burnout, and Attrition 10 Ways to Be More Customer Centric 21 Tips to Make Your Customers Feel Truly Valued Latest Resources eBook: 5 Ways Conversational AI Can Support Contact Centre Automation eBook: 9 Practical Ways to Use Generative AI for Contact Centers Upcoming Events Demo Thursday: Giving Your Agents Superpowers – Webinar Thu 25 Apr 2024 Beyond Boundaries Global Festival Thu 25 Apr 2024 Latest Insights Ofcom Latest: What Contact Centre Leaders Need to Know Delivering Exceptional Experiences in the Real World Featured Articles The Key Elements of a CX Lifecycle and Ways to Improve It 21 Ways to Say “I’m Sorry” and Apologize to a Customer for Bad Service What is Attrition Rate and How to Calculate It The Top 10 Call-Closing Statement Examples Popular Pages The Ultimate List of Positive Words, Phrases, and Sentences to Brighten Your Customer’s Day The Top 50 Words to Describe Yourself on Your CV in 2024 Contact Centre Dashboard Excel Template Alpha, Bravo, Charlie… What is the Phonetic Alphabet and How Does it Improve Call Centre Service? Popular in Category The Threat of Voice Ageing in Voice Biometrics Security How to Activate the Agent of the AI-Fueled Future – Webinar