Sensée’s LiveDesk Available Through the G-Cloud 13 Government Framework Related Articles Cloud Communications: Public, Private, and Hybrid - What's the difference? Sabio Group Secures Place on UK Government’s G-Cloud Framework How to Create a Sense of Achievement Within Your Team Using the Cloud to Bolster Government Disaster Continuity Plans © 3Q - Shutterstock - 2078055670 Filed under - Contact Centre News, Sensee Sensée is delighted to announce that its LiveDesk application to create Digital Workplaces for hybrid working front and back-office environments is now available through Crown Commercial Service’s (CCS) G-Cloud 13 Government Framework to public sector organisations. LiveDesk is a next-generation communications & collaboration app to ensure that everyone -independent of location – can tap into a real-time stream of information, care and support so they are optimised to deliver great service. CCS supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2021/22, CCS helped the public sector to achieve commercial benefits equal to £2.8 billion – supporting world-class public services that offer best value for taxpayers. Available as a Software-as-a-Service (SaaS), LiveDesk brings together home and office-based people into a single digital workplace with all the tools needed to inform, support and engage just a click away. It provides: One (web) app page with everyone needed to simplify employee experience (EX) Continuous and certain support for frontline colleagues for better engagement Consistent broadcasts, alerts and briefs, so nothing is missed Peer-to-peer support and knowledge pooling to accelerate learning Integration with comms tools like MS Teams Digital Workplace Analytics for continuous improvement Sentiment & Engagement tracking so no one is left hanging Thousands of CX advisers are already benefiting from LiveDesk today by having a perfect-fit digital workplace that unites everyone under a digital roof so they are optimised for their work mission. Launched in November 2022, G-Cloud 13 enables public sector organisations to purchase around 40,000 services from over 5000 suppliers that have been awarded a Framework Contract. To register to access services, customers must first register through the Public Procurement Gateway. Author: Guest Author Published On: 7th Dec 2022 Read more about - Contact Centre News, Sensee Recommended Articles Cloud Communications: Public, Private, and Hybrid - What's the difference? Sabio Group Secures Place on UK Government’s G-Cloud Framework How to Create a Sense of Achievement Within Your Team Using the Cloud to Bolster Government Disaster Continuity Plans Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter