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Articles about Sensee
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158
20 Smart Ideas to Improve Your Voice of the Customer Programme
92
Will Changes to UK Flexible Working Become Law in 2022?
174
Stop Gambling The Future Of Your Company
How to Successfully Retain and Recruit in a Hybrid World – Webinar
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Movers and Shakers
105
Building Teams Should Be the Focus for WFH Management
333
18 Goodwill Gestures to Build Better Employee Relationships
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How to Deal With Demanding Customers
Over Half of Knowledge Workers Will Work Remotely
Sensee Recognised at 2021 European Awards
2,790
Contact Centre Predictions for 2022
Is Flexibility Key to Addressing the Great Resignation?
1,199
The Biggest Problems Facing Contact Centres Today
67
Is Workplace Culture at the Heart of the Hybrid Debate?
86
What Not to Miss at Call & Contact Centre Expo 2021
UK Businesses Have Been Slow to Move Back to the Office
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The Future of Customer Communication
Sensée Launches ‘The Sensée Forest’
55
NI Contact Centres Applauded for Excellence
1,123
20 Demand Planning Techniques for Your Call Centre
84
Sensee Wins Gold at the 2021 UK National Contact Centre Awards
WFH Is No Longer About Kitchen-Table Meetings And Zoom Disasters
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23 Key Processes Call Centre Automation Can Simplify
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The Dos and Don’ts of Automated Assistants in the Contact Centre
Latest Reports
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White Paper: Did 2020 kill the BPO industry as we know it?
Report
Guide: How's Your Work Life Balance?
Report
eBook: Managing Contact Centre Home Workers: 20 Quick Tips
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Editors Pick
The Best Ways to Start and End a Customer Conversation
Call Centre Helper Releases Survey Research
Productivity Hack – A 4-Day Working Week
15 TED Questions for Customer Service – With Examples
Upcoming Webinars
Webinar: Building a Productive and Efficient Contact Centre
Thu 27 Jan 2022
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Thu 03 Feb 2022
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eBook: Customer Engagement Burnout
eBook: Automation & AI That Unites All Your People
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How to Successfully Connect Your Hybrid Workforce
Thu 27 Jan 2022
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Contact Centre Operations: Keep It Simple – Keep It Human
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