Articles - Agent Desktop

A picture of a contact centre agent looking at a desktop

6,544

An Introduction to Agent Desktops – With a Definition, Best Features and Mistakes to Avoid

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6,769

Call Centre Software: What Should You Be Looking Out For?

14,003

The Top 10 Emerging Technologies in Contact Centres

3,436

10 Common Mistakes to Avoid With Your Agent Desktop

1,978

The Hidden Gems of Agent Desktop Software

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6,883

What to Look for When Buying an Agent Desktop

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1,608

Trade Secrets: Getting the Best out of Your Agent Desktop

6,874

7 Ways to Improve the Agent Desktop

9,866

Can a Unified Desktop Improve Agent Productivity?

10,473

What to look for when buying – a contact centre desktop application

7,690

Six Ways to Improve the Agent Desktop

2,942

Five reasons to simplify your service desktop