Articles - Agent Desktop

A picture of a contact centre agent looking at a desktop

5,321

An Introduction to Agent Desktops – With a Definition, Best Features and Mistakes to Avoid

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6,279

Call Centre Software: What Should You Be Looking Out For?

13,269

The Top 10 Emerging Technologies in Contact Centres

3,370

10 Common Mistakes to Avoid With Your Agent Desktop

1,939

The Hidden Gems of Agent Desktop Software

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6,733

What to Look for When Buying an Agent Desktop

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1,582

Trade Secrets: Getting the Best out of Your Agent Desktop

6,776

7 Ways to Improve the Agent Desktop

9,787

Can a Unified Desktop Improve Agent Productivity?

10,357

What to look for when buying – a contact centre desktop application

7,653

Six Ways to Improve the Agent Desktop

2,904

Five reasons to simplify your service desktop