Articles - Agent Desktop

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693

How Technology Can Plug the Gap in a Short-Staffed Call Centre

A picture of a contact centre agent looking at a desktop

7,989

An Introduction to Agent Desktops – With a Definition, Best Features and Mistakes to Avoid

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7,177

Call Centre Software: What Should You Be Looking Out For?

14,890

The Top 10 Emerging Technologies in Contact Centres

3,544

10 Common Mistakes to Avoid With Your Agent Desktop

2,026

The Hidden Gems of Agent Desktop Software

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7,077

What to Look for When Buying an Agent Desktop

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1,640

Trade Secrets: Getting the Best out of Your Agent Desktop

6,942

7 Ways to Improve the Agent Desktop

9,906

Can a Unified Desktop Improve Agent Productivity?

10,619

What to look for when buying – a contact centre desktop application

7,733

Six Ways to Improve the Agent Desktop

2,954

Five reasons to simplify your service desktop