Articles - Agent Desktop

A picture of a contact centre agent looking at a desktop

3,951

An Introduction to Agent Desktops – With a Definition, Best Features and Mistakes to Avoid

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5,680

Call Centre Software: What Should You Be Looking Out For?

11,825

The Top 10 Emerging Technologies in Contact Centres

3,283

10 Common Mistakes to Avoid With Your Agent Desktop

1,904

The Hidden Gems of Agent Desktop Software

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6,553

What to Look for When Buying an Agent Desktop

1,527

Trade Secrets: Getting the Best out of Your Agent Desktop

6,657

7 Ways to Improve the Agent Desktop

9,686

Can a Unified Desktop Improve Agent Productivity?

10,147

What to look for when buying – a contact centre desktop application

7,578

Six Ways to Improve the Agent Desktop

2,866

Five reasons to simplify your service desktop