Page
Group
Translate
Home
Menu
Articles
Hints and Tips
Customer Experience
Employee Engagement
Service Strategy
Management
Skills
Metrics
Planning
Quality
Technology
TV
Call Centre TV
Recorded Webinars
Resources
Reports
Research
Directory
Recorded Webinars
Podcasts
FAQs
Definitions
Newsletter
Tips
Hints & tips
Tools
Erlang Calculator
Forecasting
Multi-Channel Calculator
Cheat Sheets
Dashboard Template
Schedule Adherence
Call Monitoring Form
Jargon
Erlang
Erlang Calculator
Erlang Calculation
Erlang Formula
Excel Calculator
Online Calculator
What is an Erlang?
Insights
Industry Insights
Latest News
Case Studies
Videos
Events
Forum
LinkedIn Community
Advertise
Advertise
Media Pack
About Us
Articles - Apologies
3,987
10 Alternative Ways to Say: “Sorry for the Inconvenience Caused”
11,638
Alternatives to “Sorry for the Inconvenience”
204,873
“Sorry for the Inconvenience” – How to Offer a Genuine Apology
20,921
How to Write a Customer Apology Letter – With an Example
168,119
16 Customer Service Apology Statements
41,335
Customer Service Apologies – Keeping Sorry Fresh and Sincere
Editor's Pick
Employee Well-Being: How to Reduce Contact Centre Stress
How to Handle Contacts From Challenging Customers
Contact Centre Predictions for 2023
An Introduction to… Machine Customers
Latest Resources
White Paper: 5 Secrets to Creating Products and Services Customers Love
eBook: How AI is Changing European Contact Centres
Upcoming Events
The Future of the Contact Center: A Forecast
Tue 13 Dec 2022
Enabling Contact Center Recording Natively in Microsoft Teams – webinar
Thu 15 Dec 2022
Latest Insights
Flexible Work To Be A UK Right From Day One
What Side of the Data Divide Are You On?
Latest News
Sabio Group Supports Code Ninjas
NICE Enlighten XO Receives 2022 Industry Award
Popular Pages
Contact Centre Dashboard Excel Template
What is the Phonetic Alphabet?
Top 50 Positive Words and Phrases – With Examples
The Top 50 Words to Describe Yourself on Your CV
